I didn't get the verification email Check spam, wait 2 minutes, then request a new magic link.
My payment failed or my card was declined Try a different card, check that your billing zip matches, or contact your bank — most declines are flagged by the card issuer.
The booth map won't load Refresh the page. If it still fails, try a different browser — booth maps need WebGL, which some older browsers don't support.
I can't find an event on the marketplace The host may have unlisted it, applications may be closed, or the event date may have passed. Ask the host for a direct apply link.
My PWA install prompt isn't showing You may have dismissed it before. On Chrome, go to menu → Install BoothSpace. On iPhone, use Share → Add to Home Screen.
I'm getting "Page didn't load" errors Usually a stale browser cache. Hard refresh (Cmd/Ctrl + Shift + R) — if it persists, email support with a screenshot.
Which browsers does BoothSpace support? Latest Chrome, Safari, Firefox, and Edge on desktop and mobile. Internet Explorer is not supported.
My uploaded document was rejected Files must be under 10MB and in PDF, JPG, or PNG format. Re-export from your phone or use a free PDF converter.
